1. Introduction
Welcome to SafeZoneProtection Inc. ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy details how we collect, use, store, and disclose your information when you visit our website (the "Site"), request our services, apply for a job, or otherwise interact with us. This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy legislation.
2. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
A. Information You Provide Directly
- Contact Information:When you fill out a "Get a Quote" or contact form, we collect your name, email address, phone number, company name, and any other information you provide in your message.
- Career Application Data: If you apply for a position through our Careers page, we collect your personal details, work eligibility information, professional qualifications (such as security license numbers), resume, cover letter, and consent for data storage.
B. Information Collected Automatically
- Log and Usage Data: Like most websites, we automatically collect information that your browser sends whenever you visit our Site. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.
- Cookies and Similar Technologies: We use cookies to track activity on our Site and hold certain information. Please see Section 7 for more details.
3. How We Use Your Information
Your information is used for the following purposes:
- To provide, operate, and maintain our website and services.
- To respond to your inquiries, quote requests, and provide customer support.
- To process and evaluate your job applications.
- To improve our website, services, marketing, and user experience through analysis of usage data.
- To comply with legal obligations and enforce our terms and conditions.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting or email delivery, under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
5. Data Retention & Disposal
We retain personal information for business and legal purposes, and we periodically review records for deletion or anonymization when they are no longer required.
- Contact inquiries: kept in backend logs and operational records to respond to inquiries, investigate abuse, and maintain service security.
- Careers applications and resumes: stored in our careers backend for recruitment review and compliance recordkeeping.
- Security and rate-limiting logs: stored to prevent abuse and protect platform availability.
If you request deletion, we will review your request and remove personal information where legally and operationally permitted.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use SSL (Secure Sockets Layer) technology to encrypt data transmission, and our data is stored on secure servers with limited access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
8. Your Rights Under PIPEDA/CPPA
Subject to applicable Canadian privacy law (including PIPEDA, and CPPA if and when in force), you may have rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Right to Withdraw Consent: You may withdraw your consent to our collection and use of your information at any time, subject to legal or contractual restrictions.
- Right to Complain: You may submit a complaint to our Privacy Officer and, where applicable, to the Office of the Privacy Commissioner of Canada.
To exercise these rights, please contact us using the information provided in Section 13.
9. Privacy Requests & Complaints
You can submit privacy requests at any time, including access, correction, withdrawal of consent, deletion requests where applicable, and complaint reports.
- We may verify identity before processing a request to protect your data.
- We aim to respond within 30 calendar days, or notify you if an extension is required under applicable law.
- If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
To submit a request, use our privacy request page at /privacy-requests or email our Privacy Officer.
10. Cross-Border Processing
Some service providers that support our website and communications may process data outside your province or outside Canada. When this occurs, information may be subject to the laws of those jurisdictions. We use contractual and technical safeguards designed to protect personal information in these situations.
Our current backend and storage services include Supabase infrastructure and related service providers used to process website form submissions and security logs.
11. Security Incident Notification
If a security incident involving personal information creates a real risk of significant harm, we will follow applicable legal notification and reporting obligations, including notifying affected individuals and the Office of the Privacy Commissioner of Canada where required.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Officer:
- Email: privacy@safezonepro.ca
- Phone: 1-800-555-SAFE
- Address: 3601 Victoria Park Ave, Scarborough, ON M1W 3Y3, Canada